Privacy Statement - Solid Ground Wellness Group (PHIPA)

Solid Ground Wellness Group operates as a cost-sharing arrangement among independent healthcare practitioners. Each clinician is an independent practitioner responsible for their own client records and privacy practices.

Personal Information We Collect

Through our website, we may collect limited personal information such as:

  • Name and contact details submitted through inquiry forms

  • General information about services requested

  • Website analytics data (e.g., cookies, IP addresses)

We do not collect or store personal health information through this website.

How We Use Your Information

We use website information to:

  • Respond to inquiries

  • Provide information about services

  • Improve our website and communications

We do not sell or share your personal information for marketing purposes.

Confidentiality and Clinical Records

If you become a client, your treating clinician will collect and store your personal health information in accordance with their professional obligations and privacy legislation (including the Personal Health Information Protection Act, 2004).

Solid Ground Wellness Group does not access or store clinical records.

Security

We take reasonable steps to protect personal information from unauthorized access, loss, or misuse.

Your Privacy Rights

You have the right to ask questions about how your information is handled. For questions about clinical records, please contact your treating clinician directly.

Contact

For questions about this privacy statement, please contact:
admin@sgwellnessgroup.com

Solid Ground Wellness Group is a cost-sharing arrangement. Booking a service creates a professional relationship with the individual clinician, not with Solid Ground Wellness Group.

Frequently Asked Questions

Therapy with Solid Ground Wellness Group is a partnership. You bring your experience, knowledge, and the realities of your job; we bring evidence-based strategies and a structured approach to help you manage stress, trauma, sleep, and overall functioning. Together, we focus on what matters most for your health, relationships, and performance, on the job and off. Here are some questions we get asked frequently!

  • Practical, Real-World Approach
    Sessions are straightforward and hands-on. We use tools like Cognitive Processing Therapy (CPT), Cognitive Behavioural Therapy (CBT), CBT for Insomnia (CBT-I), and Acceptance and Commitment Therapy (ACT) to give you strategies that actually work in your daily life.

  • Psychological Assessment When Helpful
    If needed, we offer assessments to better understand what’s going on, guide treatment, and provide recommendations for return-to-work, functional capacity, or WSIB processes. Assessments are collaborative, practical, and aimed at giving you clear, usable information.

  • Skills You Can Use Outside the Session
    Therapy isn’t just talking, it’s about learning practical strategies and testing them in real life. You’ll leave with tools to manage stress, improve sleep, and maintain performance, and we’ll work together to see what fits your world.

  • Progress You Can Track
    We check in regularly on goals and outcomes so you can see real progress and adjust plans as needed.

  • Confidential and WSIB-Friendly
    Everything shared in sessions is confidential. If WSIB or other supports are involved, documentation is handled professionally and with your consent.

  • Not Just for When Things Get Tough
    Therapy isn’t only for crises. Many first responders use it proactively to manage stress, strengthen relationships, protect career longevity, and stay sharp on and off the job.